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Privacy Policy

WEBSITE DISCLAIMER

 

Last Updated: 24/12/2025

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1. General Information The information provided by Reflective Soul ("we," "us," or "our") on https://reflectivesoul.co.in/ (the "Site") is for general informational purposes only. All information on the Site is provided in good faith, however, we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability, or completeness of any information on the Site.

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2. Product Representation (Colors and Design) We make every effort to display as accurately as possible the colors, features, specifications, and details of the products available on the Site. However, we cannot guarantee that your computer monitor's display of any color will be accurate. The actual color of the fabric or product may vary slightly from what is seen on your screen.

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As a brand focused on custom fashion designing, slight variations in fit, stitching, or fabric texture may occur as part of the handmade or custom manufacturing process. These are not defects but rather characteristics of custom craftsmanship.

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3. Limitation of Liability Under no circumstance shall we have any liability to you for any loss or damage of any kind incurred as a result of the use of the site or reliance on any information provided on the site. Your use of the site and your reliance on any information on the site is solely at your own risk.

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4. External Links Disclaimer The Site may contain (or you may be sent through the Site) links to other websites or content belonging to or originating from third parties. Such external links are not investigated, monitored, or checked for accuracy, adequacy, validity, reliability, availability, or completeness by us. We do not warrant, endorse, guarantee, or assume responsibility for the accuracy or reliability of any information offered by third-party websites linked through the site.

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5. Professional Disclaimer the Site cannot and does not contain professional fashion or legal advice. The fashion and style information is provided for general informational and educational purposes only and is not a substitute for professional advice. Accordingly, before taking any actions based upon such information, we encourage you to consult with the appropriate professionals.

PRIVACY POLICY

 

Last Updated: 24/12/2025

 

REFLECTIVE SOUL ("we," "us," or "our") operates the website https://www.reflectivesoul.co.in (the "Site"). This page informs you of our policies regarding the collection, use, and disclosure of Personal Information we receive from users of the Site.

By using the Site, you agree to the collection and use of information in accordance with this policy.

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1. Information We Collect

To provide you with our custom fashion services and process your orders, we may ask you to provide certain personally identifiable information that can be used to contact or identify you. This information includes, but is not limited to:

A. Personal Identity Information

  • Name

  • Email address

  • Phone number

  • Shipping and Billing Address

B. Customization Details (Crucial for Custom Design) Since we specialize in custom fashion designing, we may collect specific physical metrics to ensure the perfect fit for your smart casual wear. This may include:

  • Height and weight

  • Specific body measurements (Chest, Waist, Hips, Inseam, etc.)

  • Fit preferences (e.g., Slim, Relaxed, Oversized)

C. Payment Information We do not store your credit card or net banking details on our servers. All payment transactions are processed through secure third-party payment gateways (such as [e.g., Razorpay, Stripe, PayPal]).

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2. How We Use Your Information

We use your personal data for the following purposes:

  • Order Fulfillment: To process and deliver your custom clothing orders.

  • Design Accuracy: To apply your measurements to our patterns for a custom fit.

  • Communication: To contact you regarding order updates, shipping status, or questions about your custom design requirements.

  • Improvement: To analyze website usage and improve our fabric choices and design offerings based on customer preferences.​

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3. Log Data and Cookies

Like many site operators, we collect information that your browser sends whenever you visit our Site ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, and the time spent on those pages.

We use Cookies to keep track of your shopping cart and preferences. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site (like the checkout process).

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4. Third-Party Service Providers

We may employ third-party companies and individuals to facilitate our Service. These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. These include:

  • Payment Processors: To handle secure transactions.

  • Logistics Partners: To deliver your orders to your doorstep.

  • Email Services: To send you order confirmations and newsletters (if you opted in).

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5. Data Security

The security of your Personal Information is important to us. We implement standard security measures (including SSL encryption) to protect your data. However, please remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

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6. Changes to This Privacy Policy

This Privacy Policy is effective as of 24/12/2025 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time. Your continued use of the Service after we check the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

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7. Contact Us

If you have any questions about this Privacy Policy, please contact us:

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